Although we hope you love all your items from Black Strawberry we have a returns policy in place if you are not 100% happy with your purchase.
Black Strawberry will provide a full refund, size exchange or credit note for all full price items that adhere to the below conditions.
CONDITIONS FOR RETURNS:
T&Cs apply.
- Items must be returned with 14 days of receiving your order
- All original tags must remain attached
- Item(s) must be unworn, and returned in original condition
- Return must include Return Number obtained from our Customer CareĀ admin@blackstrawberry.co.za
Sale items are final and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.. Any items returned outside the 14 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. Black Strawberry reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.